Your Security

First Federal Bank of California is committed to protecting your personal information. Whenever you login or log out of Online Banking, we encrypt your ID and password using the highest level of security, industry standard SSL (Secure Socket Layer) technology.  That means only First Federal Bank of California has access to all data transmitted between your computer and our data centers.  Once logged into Online Banking, look for the yellow lock near the bottom right corner of your Internet browser.  This yellow lock indicates a secure connection between you and First Federal Bank of California, and ensures the safety and security of your Online Banking transactions.

Attention Customers

If you recently received an e-mail with the subject line “Notice of Underreported Income” or any suspicious e-mail instructing you to click a link to review your tax or other financial statement, please delete this e-mail immediately. This is a fraudulent e-mail that was not sent by a legitimate financial institution. Clicking any links or attachments inside the e-mail will result in the possibility of your banking passwords being stolen. We have taken steps to prevent this message from reaching additional customers.

If you have already opened this e-mail and/or clicked any fraudulent links, please report this immediately to the OneWest Bank security team at PrivacyEmail@owb.com.

To learn more about how to protect yourself from online fraud and dangerous e-mails, please visit the OneWest Bank Privacy and Security Page at https://www.owb.com/Privacy-And-Security/Protect-Yourself.